Enterprise headlines and summaries, 2009-07-07

  • The ROI Of Online Customer Service Communities
    The early evidence indicates that social technologies are a sound choice because they provide an attractive ROI in a short period of time while delivering better customer experiences.
  • Google defends its definition of ‘beta’
    [What is GOOG’s defn of ‘beta’?-DBM] “We have a broad notion of what constitutes ‘beta’,” said a Google spokesman. “We do not tend to get hung up on beta as a stage. No one in the company keeps an overall track of what is in beta and what is not.”
  • Official Google Blog: Google Apps is out of beta (yes, really)
    Ever since we launched the Google Apps suite for businesses two years ago, it’s had a service level agreement, 24/7 support, and has met or exceeded all the other standards of non-beta software. More than 1.75 million companies around the world run their business on Google Apps, including Google. We’ve come to appreciate that the beta tag just doesn’t fit for large enterprises that aren’t keen to run their business on software that sounds like it’s still in the trial phase. So we’ve focused our efforts on reaching our high bar for taking products out of beta, and all the applications in the Apps suite have now met that mark.
  • How does commodity hardware impact SaaS?
    First, commodity hardware enables commodity computing. The basic idea is that we’ve moved away from supercomputers, or “scale-up” systems (i.e. throw more memory, CPU, and disk at a single physical box to make it better) and to a scenario where we can “scale-out” by adding more inexpensive physical units as a solution to scale problems. Normally, this is done as a reactive measure to a mounting scale problem.
  • Smarter Planet meets Clear New World at Better Place
    The Better Place on SAP story is great fodder for SAP’s new Clear New World thinking, and sustainability focus. If you haven’t heard of Clear New World yet its SAP’s new campaign to drive real time business transparency at customers.
  • A Common Database Approach for OLTP and OLAP Using an In-Memory Column Database
    At the HPI, two and a half years ago, we started to analyze whether it is feasible or not to perform OLTP operations on an in-memory column store database. Many bachelor, master, and PhD projects focused on this topic. In the following paragraphs I would like to discuss our ndings. Some sections are disputing common beliefs, others discussing options for future developments. 2. COLUMN STORAGE IS BEST SUITED FOR MODERN CPUS
  • Oracle VM Blog: What’s Safe? (Oracle’s Virtualization Blog)
    Lot’s of chatter out there today about VMware’s migration program. Below are a few points for customers to consider…
  • Rich Kroes | Oracle Innovation Showcase
    Q:What makes Oracle an innovative company in the area of sustainability? A:We’re looking for new ways to use information technology to address environmental sustainability. We already offer tools today that help reduce the environmental impact of companies while also delivering business value—examples of that include Oracle Transportation Management to optimize logistics networks and thereby also reduce emissions; Hyperion Financial Management to manage sustainability reporting and scorecarding; Agile Product Governance and Compliance to ensure that products are “designed for the environment” and that they are in compliance with regulatory directives such as Reduction of Hazardous Substances in Europe; and our self-service applications that eliminate the need for paper usage and the associated environmental and fiscal costs.
  • Agile SAP: Mission Impossible?
    Applying Agile to the world of SAP projects, well that is an impossible mission. Right? Lots of die hard SAP consultants still believe so. Even so described by the ASAP project approach. I personally feel that this is going to change very soon, just as SAP projects are changing rapidly with all the possibilities that SAP NetWeaver as business process platform is offering.
  • An Enterprise Software Licensee’s Bill Of Rights, V2
    Upon economic recovery, enterprises can expect price increases in software categories where only a handful of solution providers compete. Fortunately, advances in new deployment options (e.g., software-as-a-service, platform-as-a-service, cloud computing, managed services, and virtualization) may slowly shift the pendulum in favor of the customer. Forrester’s updates to its 2006 Enterprise Software Licensee Bill Of Rights (LBoR) reflect these new best practices from more than 1,000 interactions.
  • Official Google Blog: Introducing the Google Chrome OS
    Google Chrome OS is an open source, lightweight operating system that will initially be targeted at netbooks. Later this year we will open-source its code, and netbooks running Google Chrome OS will be available for consumers in the second half of 2010. Because we’re already talking to partners about the project, and we’ll soon be working with the open source community, we wanted to share our vision now so everyone understands what we are trying to achieve.

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