Enterprise headlines and summaries, 2009-02-19

  • SugarCRM CEO: ‘In a way, open source and the cloud are the same thing’
    Roberts: Sugar was born on the cloud. Everything from when we started four years ago with a small website that we rented for $25 a month and started posting code to, to our operating system, programming language and database — it was all designed for the cloud. So the cloud really is built on open source. In a way, open source and the cloud are the same thing.
  • Twitter’s Corporate Message
    There has been speculation that Twitter would start charging business customers, but the company recently refuted that notion on its blog: “…Twitter will remain free to use by everyone–individuals, companies, celebrities, etc.” Because of this, the cost of entry into this new technology is only the time you want to invest in growing and nurturing your connections. Since Twitter costs nothing to use, what is keeping most big corporations from using it? I think most don’t understand it, and it doesn’t fit the corporate mold. I can imagine the marketing and PR departments having problems with the spontaneity and personal nature of Twitter. No doubt, they would want to “review” every tweet beforehand to make sure it stays on message and portrays the proper image.
  • SEC Charges Research in Motion and Four Senior Executives With Stock Option Backdating
    The SEC’s complaint alleges that Ontario, Canada-based RIM, its former Chief Financial Officer Dennis Kavelman, former Vice President of Finance Angelo Loberto, and Co-Chief Executive Officers James Balsillie and Mike Lazaridis illegally granted undisclosed, in-the-money options to RIM executives and employees by backdating millions of stock options over an eight-year period from 1998 through 2006. “As alleged in our complaint, RIM and its highest level executives engaged in widespread backdating of options which provided them and other employees with millions of dollars in undisclosed compensation,” said Linda Chatman Thomsen, Director of the SEC’s Division of Enforcement. “This enforcement action underscores the SEC’s resolve to assure full and accurate disclosure to U.S. investors by foreign issuers.”
  • Oracle Goes Up-market With New On-demand CRM Apps
    Oracle on Wednesday announced a number of new on-demand CRM (customer relationship management) modules, adding capabilities clearly aimed at large enterprises. The applications include self-service e-billing, deal management, enterprise disaster recovery, an integration with JD Edwards EnterpriseOne and a product called Sales Library, which collects a company’s sales-related material and allows representatives to quickly pull together presentations.
  • Salesforce hits its stride
    Just as in the rental market for housing, customers have more flexibility when they pay month to month than when they’ve invested in huge upfront costs. If their sentiments turn, they can leave easily. If they lay people off, they can simply cut down on the number of subscriptions they buy. To hold on to its customers, Salesforce must be vigilant about staying atop their needs so that it doesn’t lose existing business even as it tries to grow. Perhaps that’s why Benioff continues to add staff to his sales team, even as tech companies pull back. Last fall, as Google, Intel, and Yahoo laid off workers, Salesforce hired a platform truck to make its way down the Valley’s central artery, Highway 101, with a billboard blaring LIFE-CHANGING CAREERS; GAME-CHANGING TECHNOLOGY. It’s the kind of audacious come-on people have come to expect from Benioff, only this time no one was rolling his eyes.
  • Oracle beefs up CRM On Demand
    The new apps included in Oracle CRM On Demand Release 16 are Oracle Self-Service E-Billing On Demand, Oracle Sales Library, Oracle CRM On Demand Deal Management, Oracle CRM On Demand Enterprise Disaster Recovery and Oracle Application Integration Architecture (AIA) support from Oracle CRM On Demand to JD Edwards EnterpriseOne. The E-Billing tool features interactive statements and advanced analytics, which could increase customer loyalty and accelerate payment collection, according to the company. The Sales Library is designed to improve collaboration among sales teams by enabling individuals to share, rate, review and tag presentation slides. The Deal Management add-on, meanwhile, features price recommendation support, advanced what-if modelling and market information to help sales teams negotiate deals more effectively, said Oracle. The AIA offering will allow firms to maintain a single view of their customers by offering interface integration into quotes and orders, and data inte
  • How does Facebook manage 1800 MySQL Servers with just 3 DBAs?
    Easy: not only are their DBAs smart but, thanks to MySQL Enterprise Platinum they have “Virtual DBA Assistants” that help them manage servers in a scale out environment. The MySQL Enterprise Monitor proactively monitors all MySQL servers using a set of MySQL provided expert advisors, to identify and alert DBAs of problems, security vulnerabilities and tuning opportunities so they can be acted upon well in advance of a problem or outage occurring.

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